CLEANIA takes care to avoid damage, but if it happens, the issue will be addressed promptly. In the event of loss or damage, compensation is offered up to three times the processing cost.
Laundry deliveries typically take up to 72 hours, while dry-cleaning garments are generally ready within 120 hours. For express delivery, additional charges apply.
Orders can be canceled before the scheduled pick-up time without incurring any cancellation charges. After the scheduled pick-up, a cancellation fee may apply.
While CLEANIA makes every effort to ensure garments are safe, CLEANIA is not responsible for damage due to colorfastness, shrinkage, or embellishments. In the event of loss or damage, compensation is offered up to three times the processing cost.
Yes, CLEANIA’s premium laundry service includes specialized treatment for tough stains. However, complete removal of stubborn stains may not always be possible.
Prices for laundry and dry-cleaning services are based on the type of garment, fabric, and cleaning required. Complex garments may be priced on a case-by-case basis.
